When you have questions or need support for your Apple products, such as Mac, iPod, Apple TV, or iPhone, you can get expert advice and training at the Genius Bar in any Apple Retail Store. The Genius Bar is a hands-on technical support station located inside Apple’s retail stores. It seems that Apple wants to offer support mainly via online live chat or phone calls. Apple has made it a little bit difficult now.
This article explains how you can make an Apple Genius Bar appointment.Īpple has recently changed how genius bar appointments are made. You can schedule a reservation time online before coming in. In order to visit the Genius Bars, you may need to make a reservation. Employees of the Genius Bar, called Geniuses, specially trained to help customers with Apple hardware and software.
This support is offered by the Genius Bar stations. You may have to bring your device to your nearest Apple Store.Īpple offers tech support inside every Apple Retail Store. However, you may need to get hands-on, personal support and help from an Apple expert, especially if you are having a hardware problem (like a cracked screen problem, water damage, etc). Some of the support options include (a) phone (b) live chat (c) email support. Facebook Twitter Pinterest LinkedIn Print Emailĭo you have a problem or a question relating to your Apple products? Apple offers a variety of tech support options for its customers.
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